SuperMom Headquarters has a library of Ju-Ju-Be Int'l. diaper bags and accessories which are used for lending to prospective buyers. These items may be checked out through https://SuperMomHeadquarters.myTurn.com to enjoy for twenty-one (21) days. The following policies apply:
Your Responsibility. You assume the responsibility for safely using all items, and for inspecting the stitching and fabric on all items to satisfy yourself that the item is sound and suitable for use. Each time you borrow an item, you agree to indemnify and hold harmless SuperMom Headquarters and its owners for any harm that may result to you or your child from using the item, including any harm allegedly resulting from the owners’ instruction or alleged failure to instruct.
No Smoke. Do not expose any item to smoke or smoke residue from tobacco or otherwise. Do not use an item where people are smoking, and do not store an item in a place where there is smoke residue, such as in a car where someone smokes.
Duration of Checkout. Checkout is for twenty-one (21) days only, and items are due at or before the conclusion of the twenty-first (21st) day. It is ultimately your responsibility to be aware of the due date. To return rented items by mail, please use Priority Mail or USPS Ground, with insurance to cover the replacement cost and delivery confirmation, and provide SuperMom Headquarters with the tracking number. The address is 1330 Villa Ave., Indianapolis, IN 46203.You may also arrange to return the items in person if you are are local to Indianapolis, Indiana. VIP Members do not pay return shipping; please reuse the original packaging and affix the included return shipping label.
Late Fee. Late fees of $5 per item will be issued, beginning the sixth (6th) day after the due date, and continuing thereafter until the items are returned. Exceptions include medical emergencies and childbirth, which may account for no more than a twenty-one (21) day extension. Please contact SuperMom Headquarters ASAP if you require a renewal for your loan.
Cleaning. Ju-Ju-Be items do not necessarily have to be washed frequently, and doing so may shorten the life of an item. If an item is dirty or in need of cleaning, please contact SuperMom Headquarters for washing instructions. Never (ever!) use fabric softener, bleach, or detergents with perfume or optical brighteners when laundering an item. Unless otherwise instructed, you may launder all items, secured in a pillow case or lingerie bag, in cold water on the gentle cycle and air dry them. Rolled or folded paper towels should be placed inside pockets to assist in drying. Do not hang items in the sun, as colors may fade.
Harm to Items. Please treat the items with care and respect. If you ruin an item, you are responsible for paying the replacement cost of said item, including shipping and processing. Damage beyond normal wear-and-tear or resulting from misuse will be considered ruin. Using fabric softener or bleach on an item will be considered ruin. The owners, in their sole discretion, will determine whether an item is ruined.
Condition on Return. Please return all items in such a condition that they are ready for the next person to check out. This means the items should be reasonably clean. If an item is returned without reporting a need for washing or normal wear-and-tear damage, a $10 “pull fee” will be issued due to the item being pulled from rental availability.
Replacement of Items. If a checked-out item is received in ruined condition or damaged from misuse, or is more than one month overdue, the item will need to be replaced and you will be invoiced (and responsible) for replacement cost (including shipping and a $5 processing fee) of the item. If a checked-out item is more than two months overdue, the item will be reported stolen.
Suspension or Termination of Privileges. Any late fees or pull fees must be paid prior to checking out another item. SuperMom Headquarters has enacted a “three strikes” policy: If a member incurs late fees or pull fees three times in a calendar year, check-out privileges will be terminated for the remainder of the calendar year.
I have read and agreed to the terms and conditions outlined in this Lending Library Use Agreement. SuperMom Headquarters is not responsible for any injury to me and/or my baby during diaper bag and/or accessory use. When renting from the lending library, it is my responsibility to check for damage or defective parts immediately upon receipt of borrowed items and again before return of said items. I recognize that there is an inherent risk to usage of any baby product. I further realize that, while rare, potential injuries may be severe in nature including conditions as asphyxiation, fractures, brain injuries, paralysis, or even death. I take full responsibility for the safety of my child.
This document is for your reference. Please keep it during your membership so that you may refer to Lending Library policies as needed. Items may only be rented by individuals who have a “regular” or "VIP" membership on https://SuperMomHeadquarters.myTurn.com (have stored payment information and mailing address) and who provide their electronic signature on this form for each rental.